Page 35 - Ai Book - 10

7. Why is feedback considered essential in the communication process?
Ans. Feedback is crucial for evaluating the success of a message, confirming understanding, and providing
insights for improvement in future communications.
8. Explain the role of active listening in effective communication.

Ans. Active listening where both the sender and the receiver attentively engage in understanding each other’s
perspectives is essential. It helps build better rapport, minimizes misunderstanding, and allows for a
more productive exchange of ideas.
9. Why is it important to encourage feedback in communication?
Ans. Feedback helps ensure the receiver understand the message, making communication more effective. It
allows for adjustments and improves overall understanding.

10. What is the purpose of the “Seven C’s of Effective Communication”?
Ans. The “Seven C’s” ensure clear, concise, concrete, correct, coherent, complete, and courteous
communication, making messages more impactful and understandable.
11. How can a lack of consistency in communication create confusion?
Ans. Inconsistent messages may conflict with earlier information, causing confusion and doubt. Consistency
aligns with organizational goals, preventing misunderstanding.
12. Why is it crucial to avoid a judgmental approach in communication?

Ans. Being non-judgmental fosters an environment where everyone feels valued, encouraging open
communication and idea-sharing without fear of criticism.
13. What are the primary types of sentences, and how do they differ?
Ans. Sentences can be declarative (statements), interrogative (questions), imperative (commands), or
exclamatory (expressing strong emotions), each serving a unique purpose.

14. Explain the importance of active listening in communication.
Ans. Active listening promotes better understanding between the sender and the receiver, enhancing
communication by ensuring both parties grasp each other’s perspectives.
E. Long answer type question.

1. Explain the significance of feedback in the communication process.
Ans. Feedback serves as a crucial element in communication, offering insights into the effectiveness of a
message. It helps the sender evaluate whether the message is understood as intended and provides a
basis for improvement. Without feedback, communication remains incomplete and lacks the necessary
loop for understanding and adjustment.
2. How can language barriers impact effective communication?

Ans. Language barriers can hinder effective communication as the use of complex terminology or unfamiliar
words may lead to misunderstanding. It’s important to use simple and clear language to ensure that the
message is comprehensible to the receiver. Overcoming language barriers promotes better understanding
and successful communication.
3. What role does body language play in non-verbal communication?

Ans. Body language, including gestures, posture, and facial expressions, conveys emotions and attitudes without
verbal expression. Understanding and using appropriate body language enhances the effectiveness of
non-verbal communication by providing visual cues that complement the spoken message.

29
29