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C. Very short answer type question.
1. What is communication?
Ans. The exchange of meaningful messages between individuals or within a group.
2. Why is communication important?
Ans. Essential for expressing needs, wants, and feelings; a crucial life skill.
3. What are the main methods of communication?
Ans. Verbal (oral and written) and non-verbal communication.
4. What is oral communication?
Ans. Transmission of messages through spoken words, like speeches or discussions.
5. Why is feedback important?
Ans. Feedback confirms message interpretation, completes the communication loop.
6. Write advantages of verbal communication?
Ans. Saves time, cost-effective, immediate feedback, easy conveyance.
7. Name a form of non-verbal communication.
Ans. Facial expressions, like smiling or making a sad face.
8. What is importance of visual communication?
Ans. Quick message conveyance, attention-grabbing, simplifying technical information.
9. What is the role of feedback in the communication cycle?
Ans. Analyzes message effectiveness, ensures correct interpretation, completes the cycle.
D. Short answer type question.
1. Explain the effectiveness of notices/posters in communication.
Ans. Notices and posters are effective for mass communication when conveying the same message to a large
audience, especially in situations where email communication may be impractical.
2. What is the relevance of business meetings in communication?
Ans. Business meetings are crucial for communication directed at groups, especially in making business,
management, and organizational decisions.
3. Differentiate between oral and written communication.
Ans. Oral communication involves spoken words such as speeches and presentations, while written
communication uses written forms like emails, reports, and documents.
4. Why is language proficiency important in verbal communication?
Ans. Language proficiency ensures clear and effective verbal communication by aiding in expressing thoughts
and ideas with good grammar and suitable vocabulary.
5. Provide an example of small group communication.
Ans. Team meetings, where interaction occurs among more than two individuals, exemplify small group
communication in a professional context.
6. What role does non-verbal communication play in conveying messages?
Ans. Non-verbal communication, including gestures, facial expressions, and body language, contributes
significantly to conveying messages and emotions effectively.
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