Page 22 - Computer - 9(A&B)

 Socializing: Communication helps in socializing. In today’s life, one cannot survive without communicating
with others as it helps relieve stress.
 Controlling Process: Communication assists in controlling employee’s/student’s behaviour through
certain guidelines and principles that they must follow.

Principles of Communication
Communication is a two-way process of giving and receiving information. Here are some basic principles of
communication:
 Knowing audience to whom we communicate.
 Understanding of the purpose of communication and its topic.
 Presenting an overall view of the communication with the audience.
 Communicate a little at a time.

 Presenting information in various ways with multiple communication techniques.
 Follow through on what we say in the communication.
 Developing a practical and useful way to get feedback.

Methods of Communication
There are four methods of communication:
1. Written Communication 2. Verbal Communication
3. Non-verbal Communication 4. Visual Communication

Written Communication

Written communication is performed through a written document. It is a word-based communication system. In
any organization, e-mails, memos, reports, documents, letters, journals, manuals, etc., are some of the commonly
used forms of written communication.
For students, written communication includes exams, written projects, translation or anything that requires
writing as a medium to communicate.
We use written communication when:
 the sender wants a record for future reference
 the receiver wants to refer to it later
 there is little time urgency
 the ideas are complicated
 a copy of the message needs to be sent to another person
 immediate feedback is not required
 the message includes a step-by-step procedure
 oral communication is not possible Written Communication

Advantages of Written Communication
The advantages of written communication are as follows:
 Written communication is the best way to present any complex matter easily and attractively.
 Written communication provides a permanent record that can be referred to from time to time and passed
on to others. Also, it can be kept for future reference.
 Written communication can be duplicated in large quantities or distributed on the Internet relatively
inexpensively.
 The written information and message can be preserved easily.

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