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E-commerce: E-commerce makes buying and selling activities easier, more effi cient and faster. In the
e-commerce sector, customers, suppliers and employees benefi ts from the usage of ICT. You can:
pay your bills online.
transfer money between accounts online.
buy commodities for daily use from websites like bigbasket.com,
www.flipkart.com, etc.
order food through smartphone/computer.
book train and flight tickets online.
Communication and Social Media: You can get connected with your family, relatives, or colleagues
via the electronic mail, instant messenger, call conference, or video conference.
Information Access: The Internet has made it possible to search for information on various issues such
as education, health and nutrition, current affairs, social aspects, fi nance, and many more, which help
us to improve and enrich our lives.
Teaching and Learning: There are online services and apps like YouTube, Kindle books, G Suite for
Education, Microsoft, Khan Academy, and code. org available for teachers as well as for the students.
Personal Health Care: ICT enabled special apps and wearable gadgets
like fi tbit help to monitor heart rate and provide personalised information
on physical fi tness. One can search for and learn about diseases, their
symptoms, cure, and precautionary measures on the Internet.
Entertainment and Art: ICT has revolutionised the entire entertainment industry by providing a
variety of entertainment activities. Internet is used as a medium for the distribution of music, videos,
and other content on mobile phones as well as smart TVs. Digital transmissions are used to broadcast
programmes on TV and radio. Live TV, Streaming services—Netfl ix, Amazon Prime Video, and mobile
phone apps, all use ICT to provide content for entertainment.
Rapid Fireapid Fire
Connectivity to Civic Facilities: Services, such as tax payment, ordering R
LPG cylinders, enrolling for the electoral process, paying for water and “Smartphones and Tablets
land bills, and fi nding information about government schemes have been are important parts of
ICT.” Do you agree?
made possible because of ICT.
ICT in Workplace
In workplace, there are various examples of use of ICT. Some of these are:
Industry: In industry, computers helps, to facilitate production planning and control systems and also
support chain management to help in product design.
ICT is used in several industries like:
The mining industry for prospecting.
Auto industry and aerospace industry for research, design, engineering and manufacturing, and
assembling as well as fault diagnosis, and safety tests and simulations.
Power plants for power generation and distribution.
Telecommunication industry for building and maintaining networks.
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