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Importance of Feedback

            Feedback is essential for good communication.
            v   Feedback completes a communication process.
            v   Feedback enables us to evaluate the effectiveness of our message.
            v   Feedback makes communication meaningful.
            v   Feedback  makes the  sender of the  message know if he/she is really  making  sense to  what  he/she is
               communicating.
            v   Feedback is a basis for measuring the effectiveness of communication.
            v   Feedback is the end result of an idea and makes communication a continuous process.
            v   Feedback is a basis for future planning on what next needs to be done for the attainment of the set goals.

            v   Feedback paves way for new idea generation.


                                        Informative            Clear             Well-timed



                                                             Effective
                                        Impersonal                                 Specific
                                                             Feedback




                                                    Truly               Bearing Right
                                               Representative             Attitude





                                 Raman got a remark ‘Well Done’ in the debate competition. What type of feedback is it?










               Write ‘P’ for positive feedback and ‘N’ for negative feedback for the following statements.
               a.  Excellent, your work has improved.                                                       _________
               b.  I noticed your dedication towards the project.                                           _________

               c.  You are always doing it the wrong way.                                                   _________
               d.  I hate to tell you this, but your drawing skill is poor.                                 _________

               e.  You can surely improve your drawing.                                                     _________
               f.  These are good drawings, but you can do better.                                          _________


                                                              Session 3


                                    Apply Measures to Overcome Barriers in Communication

            Anything that prevents smooth sending or receiving of a message is a barrier in communication. There may
            be several reasons why messages are not understood, leading to inadequate feedback. It is important that both

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