Page 21 - Computer - 10(A&B)
P. 21

1 1                                     Communication Skills-II









                                                           Session 1

                                    Knowledge of Various Methods of Communication

        Communication is the process of sending and receiving messages through  different means. More simply,
        communication is the creation and exchange of meaningful words that convey the thoughts of one person to the
        other. All creatures on the Earth have developed means in order to convey their emotions and thoughts to one
        another. However, it is the ability of humans to use words and language to transfer specific meanings that sets
        them apart from the other creatures.
        So we can say that communication is the act of transferring information between two individuals or within a
        group to reach a common understanding. Communication allows us to express our needs, wants, and other
        feelings effectively.
        Communication skills are needed to speak and write properly and clearly. Being able to communicate effectively
        is perhaps the most important of all life skills. It enables us to pass information to other people, and to understand
        what is said to us.


        Methods of Communication
        Communication can be carried out by various means. Broadly, we can categorise them in three methods of
        communication. They are:

        v   Verbal communication in which we use words either orally through spoken communication or in written
            form  through printed or digital media like books, magazines, e-mails, etc.

        v   Non-verbal communication in which we use  body language, gestures, and the tone and pitch of voice.
        v   Visual communication includes the use of logos, maps, charts, or graphs as means of communication.
        Let’s study about these three methods of communication in detail.

        Verbal Communication
        Verbal Communication is a type of  communication      Listening                                 Listening
        wherein the message is transmitted through the        Language
        words. Language plays a very important role in       Competence                                Vocabulary
        this type of communication.

        The success  of verbal communication  depends
        not only on the speaking ability of an individual    Listening              Verbal              Listening
        but also on the listening skills. How effectively an                    Communication
        individual listens to the subject matter, decides
        the effectiveness  of  the communication.  The         Domain                                   General
        verbal communication is applicable in both the        Knowledge                                Awareness
        formal and informal kinds of situations.  Verbal
        communication can in either oral or written form.     Listening                                 Listening
                                                                              Verbal Communication


                                                                                                             3
   16   17   18   19   20   21   22   23   24   25   26