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this emerging technology is just as much a new frontier for ethics and risk assessment. You know that every
coin has two sides. Similarly, this digital transformation technology has two. On the one side, you can see that
Chatbots are used by banks and other financial institutions for customer support which technically sounds good.
But, on the other side, chatbots are the replacement of human workers i.e. gasping human jobs. You just think
what is the medium of survival for human beings if AI technology replaces human workers at such pace. Let’s
explore this chapter to know more about ethical concerns of AI technology.
IMPORTANCE OF AI ETHICS

Imagine if your computer could make decisions all by itself, like a clever friend. AI Ethics is like a rulebook to make
sure these smart machines are nice and fair. It’s like teaching them to be good, just like we teach each other. So,
AI Ethics is all about making sure the super-smart technology we create is friendly and treats everyone nicely. It’s
like a guide to have a good and happy future with our smart machines. Some key ethical points are as follows.
1. Fairness for All: AI should treat everyone equally. Just like in class, where everyone gets a fair chance, AI
should be programmed to be fair to everyone, no matter who they are.
2. Privacy Matters: You wouldn’t want someone reading your diary, right? AI Ethics ensures that your
personal information is kept private. It’s like having a digital lock on your secrets.
3. Avoiding Bias: Have you ever played a game where someone had an advantage? AI should not favor one
group over another. It should be like a fair referee, not picking sides.

4. Being Honest: Just like in school, where honesty is important, AI should not lie or give wrong information.
Imagine relying on a robot friend who always tells the truth - that’s what we want from AI!

5. Keeping Things Safe: Safety first, right? AI Ethics ensures that technology doesn’t harm us. It’s like making
sure your toys are safe to play with.
ETHICAL CONCERNS OF AI IN VARIOUS SECTORS

“AI-controlled systems are like smart helpers in different areas such as banks, schools, hospitals, and factories.
They can learn and decide things on their own. While they make life easier, some people worry about whether
they always make fair choices or might take away jobs.” Let’s see various ethical concern of AI in different sectors.

u Widespread AI Integration
AI-controlled systems are extensively utilized in sectors such as banks, education, healthcare, and
manufacturing.

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