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VI. You are Rajni/ Rakesh of A-108, Street No. 5, Shahdara, Delhi. You have three postpaid
mobile numbers in the Family Plan for which the total bill amount should be ` 650, but
it has been billed at ` 6,500 for the current month. Write a complaint letter to the Airtel
Store Incharge to rectify the error in the bill. (Word limit: 100–120)
VII. You are Reema/ Ramesh, living at B 10, Hari Nagar, New Delhi. There are many stray
dogs in your colony. They run after the kids playing, and even try to bite them. They
also run after bikes and cars. Write a letter to Municipal Commissioner to arrange their
pick-up, so that people in our area could feel safer. (Word limit: 100–120)
VIII. You are Anita/ Anuj, living at D 59, Tonk Road, Jaipur. You recently ordered a few AI-
based toys. On delivery you noticed that they are not what you had ordered. Write a
complaint letter to the Manager of the shop to pick up the toys and ask him to arrange
the ordered toys or issue the refund to you right away. (Word limit: 100–120)
IX. You live at A 45, Street No. 1, Palace Colony, Kanpur. There has not been regular water
supply in your area. Sometimes the water comes as early as 2 a.m., and sometimes taps
are dry. Write a letter of complaint to the Municipal Water Department in this regard.
(Word limit: 100–120)
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