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 Communication services enable users to exchange information with individuals or groups.
 A Social networking site is an online platform where users create their personal profiles to
interact with others to maintain personal and business relationships.
 Online gaming is a service that lets you play games over the Internet or any other computer
network.

 Productivity services on the Internet allow a user to perform tasks such as creating and
managing documents, presentations, and spreadsheets, collaborating and organising
workflow with others.
 Media streaming services let users stream videos and music on their device and enjoy a
variety of content, such as videos, movies, TV shows, music, live shows, and podcasts.
 Web-based services that let a user conduct personal and financial transactions using the
Internet.
 E-commerce involves all financial activities and services conducted over the Internet, such
as online shopping, online banking, trading of stocks and bonds, online ticket booking, and
transmitting of funds and digital documents.

 E-learning refers to the use of technology to enable a user to learn a course of his/her
choice at a place.

Info Retention
A. Select the correct option for each of the following statements.

1. A website that facilitates users to communicate with others in real time, usually on a topic of
common interest is called ______.

(a) Instant Messaging (b) Chat room (c) Blog (d) Podcast
2. Facebook was founded by ______.

(a) Jack Dorsey (b) Mark Zuckerberg (c) Tom Anderson (d) Bill Gates
3. The maximum number of characters in a tweet are ______.

(a) 160 (b) 140 (c) 180 (d) 280
4. A service that uses the Internet and central remote servers to store, maintain, and process
data and applications is ______.

(a) Internet telephony (b) Server computing (c) Cloud computing (d) Web Feed

B. Fill in the blanks with the correct answer.

1. The software that allows you access web feeds is called a _________.

2. _________ is an example of online telephony service.
3. _________ refers to the use of technology to enable a user to learn anytime and anywhere.

4. The process of creating, editing, or maintaining a blog is called _________.

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